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Old 12-22-2011, 02:42 PM   #1
WDW1974
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How much communication should I be expecting with my actual wedding planner? So far I have had a ton of contact with Sarah, the assistant...who is fabulous, so I don't actually have a complaint.

But I've never personally spoken to the planner and just want to know if it is normal. Our planning session is February 27th.
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Old 12-22-2011, 10:20 PM   #2
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You won't really have much communication until you're a few months out from your wedding. And even then it seems that they don't communicate as much as you feel you need. That's why we're here!
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Old 12-22-2011, 10:25 PM   #3
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I never had any contact with Carol until my planning session. I would just email Sarah and cc Carol on things. Sarah is really good, I was nervous at first because she was new and was replacing my existing, fabulous assistant Christy. But, she's been great. And should be able to answer most of your questions leading up to the PS.
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Old 04-04-2012, 10:58 PM   #4
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I have Sarah as well. She is fabulous and when I've had questions that she couldn't answer she'd forward them to Lisa and then I'd hear from her.

But to answer your question no clue. I just found it interesting that Sarah is on top of her game and agree I haven't heard from Lisa quite as much.
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Old 04-05-2012, 08:37 AM   #5
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I haven't spoken to Carol either, only once via email and she got back to me right away. My correspondence has been with Sarah and she's been awesome so far. My PS is in June - 2 months from now - and that will be my first time meeting/talking to Carol.
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Old 04-05-2012, 09:03 AM   #6
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My planner is Kathy Terri and her assistant is Sarah. Sarah is AMAZING and I could not ask for better. I have never actually talked to my planner. I will meet her in a couple of weeks at our planning session.
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Old 04-05-2012, 10:24 AM   #7
littleshells

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I wonder if they are doing things differently now because I had Carol back in 2009 and she didn't have an assistant, it was all her. She was great!
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Old 04-05-2012, 03:24 PM   #8
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I remember that I really didnt have extensive contact with my planner until the planning session. That was when we really had questions and when our budget began to develop. Before that it was simply dates and emails with documents.
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Old 04-05-2012, 03:29 PM   #9
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It depends on the planner, when I had Michelle we had Sarah and she amazing. Loved loved loved Sarah. When I had Chrissy, she had her asst Alix and I heard more from Chrissy than her asst. For the two weeks I had Meri, she also had Alix and even then I spoke to Meri more.

My fourth and final planner, Jamie. I think only once have I heard from her assistant whose name I am not even sure of, I think it's Jessica. But my planner actually answers her phone or calls me back pretty quickly and always has since I got assigned to her in February (about two months prior to my wedding)
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Old 04-05-2012, 07:41 PM   #10
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I think it varies a lot too. My planner called to introduce herself then promptly went on maternity leave. After she got back I've spoken to her two or three times since our PS. Pretty much all of my communication goes through her assistant, Jessica, who is great.
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Old 04-05-2012, 08:18 PM   #11
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I have been lucky and actually have done all of my communication through my planner. Come to think of it, I don't even know if I have ever talked to her assistant. Its probably all preference of the planners and how many brides they have I am sure.
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Old 05-16-2012, 09:44 AM   #12
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Kathy Terry is our wedding planner, mainly had all our communication with her so far, only a couple of emails from her assistant, we had a phone call planning session with Kathy and she was wonderful, our floral event manager Michelle Sanderson is wonderful too
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